Refund policy
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your time to process your return or exchange. We will notify you by email when your return has been processed.
Shipping and Handling is not refundable.
If you are making an exchange because you would like a different size, style or color, you will be charged for shipping on your exchange. The return/exchange value is determined by the last retail price of the item.
Note: We will only refund shipping charges if we sent the wrong item or the item sent was defective.
Late or missing refunds
If you have yet to receive your refund, first check your bank account thoroughly.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at
hello@liberatedpeople.com
EXCEPTIONS
The following items cannot be returned or exchanged:
- Gift Cards
- Sale Items
- Discounted Items
- Final Sale Items
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please note
- Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
hello@liberatdpeople.com
